Name *

First Name

Last Name

Which of the following are key concepts of cultural competency? (Check ALL that apply) *

A. Valuing and respecting diversity and being sensitive to cultural differences.

B. Religious Beliefs should be ignored.

C. Emotional expression, body language, and eye contact vary across cultures.

D. Behavior that is considered to be normal and customary in one culture may not be acceptable in another culture.

Which of the following are general guidelines for cultural sensitivity? (Check ALL that apply) *

A. Call clients by their correct names and with the formality expected in their culture.

B. Be interested in learning about another person's culture.

C. Treat others with respect.

D. Avoid acting like you are the "authority".

It may be culturally insensitive for a health care provider to engage in which behavior? *

A. Calling a consumer by first name instead of title and surname.

B. Expecting the client to make direct eye contact.

C. Both of the above.

The term "culture" applies to the "Caucasian" majority the same as it does to racial and ethnic minorities. *

True

False

By 2040 it is predicted that no race will make up a majority in this country. *

True

False

It is alright to call someone of Italian heritage a "dago" or "wop". *

True

False

To express sympathy, a healthcare provider can lightly touch the arm or pat the back of an individual without offending anyone. *

True

False

The poor are just lazy and want to live off the welfare system. *

True

False

Elderly persons can't learn new things. *

True

False

Even when insured at the same level as whites, ethnic minorities in general receive health care of lower quality for the same health issues. *

True

False

Appalachian culture if family centered, religious and loyal to place. *

True

False